Find out your pick up time

Frequently Asked Questions

	How do I locate my driver, vehicle or pick-up point?
	I cannot find my driver, vehicle or pick-up point on arrival?
	Will the transfer be direct or stop en-route.
	My flight is delayed what do I do?
	May I bring luggage for 10 months, although I’m just staying for a week?
	I want to cancel my booking, how do I cancel?
	Can I amend details on my booking?
	I am travelling to a private property and not to a hotel or apartment, can you help?
	I decided to book a holiday at last minute and need a transfer?
	Is it safe to book online?
	Your web site makes provision for Return Transfers FROM the Airport TO the location and FROM the Location back TO the Airport. How do I go about Booking a Return Transfer FROM the Location TO the Airport and FROM the Airport back TO the Location?
	I have a disability and require that my wheelchair be catered for, will this be possible?
	How do I View and Reprint a Clients transfer voucher/invoice on line? (Only applies to Travel Agents with an A2BTransfers account.)
	How do I amend a Booking On Line?
	What do I do if the wrong Resort has been Booked?
	Why can I not Log Into the Amendment Tool to amend bookings on line?
	Why does the Web Site not allow me to amend a Booking On Line?
	Why would a Booking be cancelled by A2BTransfers where I have not requested this?
	How can I assist a client with getting their Pick Up time if they cannot get through to the Supplier in Resort to get this?
	Why is the Pick Up time not available on your Web Site as the client travels in 6 days?